We want you to be completely satisfied with your purchase from BundleWe. If you’re not happy with your item, please review our return policy below to see how we can help.
1. Eligibility for Returns
- Time Frame: Returns are accepted within 30 days from the date of purchase.
- Condition: Items must be in their original condition, unused, and with all tags and packaging intact.
2. Non-Returnable Items
- Final Sale Items: Certain products may be marked as non-returnable or final sale, such as customized items or downloadable digital products.
- Gift Cards: Gift cards cannot be returned or refunded.
3. How to Initiate a Return
- Contact Us: To start a return, please reach out to our support team at [email protected] with your order number and a brief reason for the return.
- Shipping Returns: Once your return is approved, we’ll provide instructions on how and where to send the item back. Please note that the cost of return shipping is the responsibility of the customer unless the item is defective or incorrect.
4. Processing Returns and Refunds
- Inspection and Approval: Once we receive and inspect your return, we’ll notify you about the approval or rejection of your refund.
- Refund Timeline: If approved, your refund will be processed within 5–7 business days to your original payment method. Please allow additional time for your bank or credit card company to process the refund.
5. Exchanges
- For exchanges, please reach out to us at [email protected]. Once your return is received, we’ll assist you with selecting a replacement item.
We appreciate your understanding and are here to help with any additional questions you may have. Please don’t hesitate to reach out to our support team for assistance.